Call Center Conversations!

The people in these stories live, work, have sex, have babies and vote

Customer: 'I've been calling 700-1200 for two days and can't get through; can you help?'
Operator: 'Where did you get that number, sir?'
Customer: 'It's on the door of your business.'
Operator: 'Sir, those are the hours that we are open.'
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Samsung Electronics
Caller: 'Can you give me the telephone number for Jack?'
Operator: 'I'm sorry, sir, I don't understand who you are talking about.'
Caller: 'On page 1, section 5, of the user guide it clearly states that I
need to unplug the fax machine from the AC wall socket and
telephone Jack before cleaning. Now, can you give me the
number for Jack?'
Operator: 'I think it means the telephone plug on the wall.'
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RAC Motoring Services
Caller: 'Does your European Breakdown Policy cover me when I am
traveling in Australia ?'
Operator: 'Does the product name give you a clue?'
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Directory Inquiries
Caller: 'I'd like the number of the Argo Fish Bar, please'
Operator: 'I'm sorry, there's no listing. Are you sure that the spelling is correct?'
Caller: 'Well, it used to be called the Bargo Fish Bar but the 'B' fell off the sign.'
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Caller: 'Can you find me the company named "Woven"?
Operator: 'Woven? Are you sure?'
Caller: 'Yes. That's what it says on the label -- Woven in Scotland .'
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On another occasion, a man making heavy breathing sounds from
a phone box told a worried operator:

'I haven't got a pen, so I'm steaming up the window to write the number on.'
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Tech Support: 'I need you to right-click on the Open Desktop.'
Customer: 'OK.'
Tech Support: 'Did you get a pop-up menu?'
Customer: 'No.'
Tech Support: 'OK. Right-Click again. Do you see a pop-up menu?'
Customer: 'No.'
Tech Support: 'OK, sir. Can you tell me what you have done up until this point?'
Customer: 'Sure. You told me to write 'click' and I wrote 'click'.'